Effective Date: January 1, 2025

Welcome to the DGOBUY Platform!

This Agreement is entered into by and between you and DGOBUY (referred to herein as "we" or "the Platform") concerning the services provided by the DGOBUY Platform (hereinafter referred to as the "Platform").

**Before Using the Platform Services:**

Please read and fully understand the terms of this Agreement.  If you are a natural person under the age of 16, or between the ages of 16 and 18 and unable to support yourself through labor income, please read this Agreement with a legal guardian.  Pay special attention to the sections on Limitation or Exclusion of Liability, Privacy Policy, Account Rules, Applicable Law, Dispute Resolution (including Jurisdiction Terms), and other important provisions highlighted in bold and/or underlined.

**Acceptance of the Agreement:**

If you do not agree to this Agreement, you have the full right to refrain from using the Platform services (although you may still browse the Platform's information).  By registering through the website and/or using the Platform services, you acknowledge that you have read, understood, and agreed to this Agreement.  Should you have any questions, complaints, comments, or suggestions regarding this Agreement, please contact us using the contact information provided herein, and we will be pleased to assist you.

**Definitions:**

1.1 **DGOBUY Operator:** DGOBUY

1.2 **DGOBUY Software:** The DGOBUY platform that facilitates information categorization, keyword search, and active pushing of product/service information from third-party merchants, allowing users to add items to their favorites, shopping carts, or place direct orders for purchase (including but not limited to the official website, custom VIP systems, mini programs, and public accounts).

1.3 **Buyer Partners:** Enterprises, legal entities, individual businesses, natural persons, and other entities that provide purchasing services.

1.4 **Suppliers:** Entities that provide goods or services.

1.5 **Logistics Parties:** Third-party logistics companies that contract and provide logistics services.

1.6 **Warehouse:** Third-party companies that provide warehousing services.

1.7 **Users:** Entities that purchase goods or services from third parties on the DGOBUY platform.

1.8 **Account:** A unique identifier created or obtained by you in accordance with DGOBUY's procedures, which may include your mobile phone number, email address, or other alphanumeric combinations set by you.

1.9 **Information:** User-related information, documents, and materials obtained through third parties authorized by you, including but not limited to personal details such as name, age, gender, contact information, work/residence address, bank account information, ID number, and other information submitted and published by you.

1.10 **Account Wallet:** Your balance or gift wallet within the DGOBUY software.

**Article 1: Basic Agreement**

1.1 **Scope of Agreement:** Given the dynamic nature of internet services and frequent product updates, this Agreement encompasses additional policies, rules, announcements, and statements formulated by us in compliance with laws and regulations (collectively referred to as the "Agreement").  You are required to adhere to these provisions.

1.2 **Scope of Services:** We may provide platform services through various channels, including mobile applications, PC websites, mini programs, and other formats.  The specific scope of services will be updated in real-time.

1.3 **Modification and Update:** We reserve the right to modify this Agreement as necessary in accordance with laws and regulations.  Updated terms will replace the original Agreement and take effect after the statutory period.  Continued use of the Platform services post-modification implies acceptance of the updated Agreement.  If you do not accept the revised Agreement, you have the right to cease using the Platform services.

1.4 **License Grant:** The Platform grants a unique, non-transferable license to each type of entity (user, buyer partner, supplier, warehouse, and logistics) for the use of Platform services.  You will enjoy corresponding services based on the entity type selected during registration.

**Article 2: Platform Service Content**

2.1 **Browsing and Searching:** We provide information categorization, keyword search, and active pushing of product/service information from third-party merchants to better match your shopping needs.  You can add items to your favorites, shopping cart, or place direct orders.

2.2 **Intermediary Services:** The Platform serves as an intermediary for buyer partners, suppliers, logistics, and warehouses.  Legal relationships between you and these parties are independent of the Platform.

2.3 **Order Management:** You can manage trading orders, check order status, red envelope and points information, and after-sales status.

2.4 To facilitate transactions and enhance user experience, the platform will offer more user-friendly and comprehensive transaction rule services, as well as optimize and integrate third-party services such as logistics, payment, and settlement. Any resultant legal relationships will be directly between you and the respective third-party service providers, independent of the Platform.

2.5 You agree and acknowledge that the specific content, functionalities, and formats of the Platform are provided in real-time based on actual circumstances "as is," and we reserve the right to independently determine, modify, interrupt, or terminate the specific content, functionalities, and formats of the Platform services. The actual service content, functionalities, and formats presented by the Platform in real-time shall prevail.

Article 3: User Account Rules

3.1 You can fill in the required information on the platform registration page and log in via the registered platform account. Additionally, the platform supports logging in with third-party accounts (e.g., WeChat accounts). We will redirect you through the app or mini-program interface to obtain your authorization to log in via a third-party account. You can revoke this authorization at any time by acting on a third-party platform.

3.2 You acknowledge and understand that upon registration and login to the Platform, we will configure and generate an account for you. The ownership of the account remains with the Platform, and you are granted usage rights during the validity period of this Agreement. Without the Platform’s consent, your account is solely for your personal use, and the account information and rights must not be transferred, donated, lent, sold, authorized, or shared with a third party. Should any of these situations occur, the Platform reserves the right to require you to undergo real-name verification and submit information as required by law. Prior to making a decision, the Platform may impose restrictions on your account, suspend services, or take other measures in accordance with national regulations.

If you transfer, donate, lend, sell, authorize, or share your account information or rights with a third party, leading to involvement in telecommunications network fraud and constituting a crime, you may face criminal or administrative charges.

Please note that your use of a third-party account for login is subject to the account management rules of the third-party platform. For more information, please refer to the third-party platform.

3.3 You acknowledge and understand that if different accounts are bound or associated with the same mobile phone number, payment account, ID card information, device number, or receiving information, they may be considered related accounts (i.e., the same user). In such cases, we reserve the right to merge or forcibly cancel related accounts.

3.4 If you wish to cancel your account, please contact our customer service for assistance. We will verify your identity, clear your account assets (such as account balance, red envelopes, coupons, etc.), and confirm there are no disputes before proceeding with the account cancellation. Upon cancellation, this Agreement will terminate, and we will cease providing any services. You will no longer be able to log in or use the platform services through the account, and all associated virtual rights and interests (including but not limited to user identity, virtual points, coupons, and other benefits) will be permanently lost.

3.5 The Platform will provide account security in accordance with applicable laws and regulations. You are responsible for safeguarding your username, password, and other account information. If your account is at risk of theft or loss, you must notify the Platform immediately; otherwise, you may bear the legal liabilities arising from such issues. When you use the Platform service to log in to your account and credentials, the Platform service is deemed your own operation, and the electronic records generated by such operations serve as valid evidence of your actions on the Platform.

Article 4: Platform Service Specifications

4.1 The Platform provides information intermediary services. Please be aware that the information on the Platform is posted by users or service providers and may contain risks and defects. If you discover any inaccuracies in the service information on the platform, please notify us promptly. The Platform will investigate and take appropriate measures to protect your legitimate rights and interests. Due to the vast amount of information and the Platform’s limited technical capabilities, it may not be possible to fully verify the accuracy, reliability, and error-free nature of all service information. If you identify any errors, please contact the Platform immediately.

4.2 Unless otherwise proven, the commodity and transaction data stored in the Platform’s records serve as the sole valid evidence of your use of the Platform Services and the resolution of disputes.

4.3 During the service process, please carefully confirm the details provided by the service provider, including the name, price, quantity, model, specifications, size of the service, or the time, content, and restrictive conditions of the service. Verify the contact address, telephone number, and recipient information of the service provider or the service provider’s client when accepting an order. If the service provider you enter is not you, the legal consequences of the recipient’s actions and expressions of intent will be borne by you. By accepting an order, you acknowledge that all information contained in the order is accurate and complete.

Due to known Internet technical factors and other objective reasons, the information displayed on the platform may have a certain delay or error, which you acknowledge and understand. If the displayed information is clearly unreasonable (e.g., housing prices are significantly higher) due to system failure or significant misunderstanding by the Platform (including the service contractor), please refrain from proceeding to the next step. If you accept an order knowing that the displayed information is clearly unreasonable, it may be considered malicious acceptance, and the Platform reserves the right to freeze and/or cancel the transaction.

4.4 You agree to adhere to the principle of good faith when using the Platform services. Your order acceptance should be based on genuine needs, and you must not collude with a third party to implement fake services, provide false evaluations, or maliciously claim rights to disrupt the normal trading order of the Platform. If the Platform, based on transaction records and other relevant information under your login account, determines that you have (or may have) disrupted the normal trading order of the Platform, the Platform reserves the right to suspend your order acceptance permissions or unilaterally cancel your orders without legal liability to you.

4.5 If you encounter disputes with users, suppliers, buyers, service providers, warehousing, or logistics parties while using the Platform, either party has the right to choose one of the following methods to resolve the dispute:

(1) Negotiate independently with the disputing party;

(2) Request the dispute mediation service provided by the Platform’s customer service;

(3) Seek mediation from a consumer protection association or other legally established mediation organization;

(4) Lodge a complaint with the relevant administrative department;

(5) Apply for arbitration with an arbitration institution in accordance with any arbitration agreement (if applicable) reached with the disputing party;

(6) Initiate a lawsuit in a people's court.

Please be informed and acknowledge that we will mediate the dispute based on the available information and prudent judgment.  Should you be dissatisfied with the Platform’s mediation outcome, you retain the right to pursue alternative dispute resolution methods.  The mediator shall not be held liable for the decision made during the dispute mediation process.

Article 5 Code of Conduct

5.1 You guarantee that you will utilize the Platform Services in a reasonable manner and comply with this Agreement and other policies, rules, announcements, and statements formulated and issued by us in a timely manner.

5.2 Prohibited Actions: Within the scope agreed upon in this Agreement, you may use the Platform and its services, but you must not engage in the following behaviors:

(1) Utilize the Platform services beyond authorized limits or with malicious intent;

(2) Publish, transmit, disseminate, or store content that endangers national security, unity, and social stability, or content that is defamatory, pornographic, violent, offensive, or in violation of national laws and regulations.  This includes setting up screen names or character names containing such content, publishing, transmitting, or disseminating illegal advertisements, marketing information, or spam;

(3) Use the Platform to infringe upon others’ property rights, intellectual property rights, portrait rights, privacy rights, reputation rights, personal information, or other legal rights and interests;

(4) Maliciously fabricate or assist in the fabrication of facts, evaluations, or other information or data;

(5) Any action that jeopardizes the security of the computer network, including but not limited to: using unauthorized data or accessing unauthorized servers/accounts;  entering the public computer network or other computer systems without permission and deleting, modifying, or adding stored information;  probing, scanning, testing the vulnerabilities of the Software system or network without permission, or engaging in other acts that undermine network security;  attempting to interfere with or disrupt the normal operation of the “Software” system or website, intentionally spreading malicious programs or viruses, and other acts that disrupt normal network information services;  forging TCP/IP packet names or parts thereof;  uploading any viruses, Trojans, or worms and other harmful network content via the Platform and its services;

(6) Reverse engineer, decompile, or disassemble the Platform or otherwise attempt to discover the source code and algorithms of the Platform, modify, disable any functionality of the Software without permission, or create derivative works based on the Software.  Remove any proprietary notices or labels on the Platform or documentation, or merge other software with the Platform;

(7) Any action that undermines the fairness of the services we provide or otherwise affects the normal order of the application, such as actively or passively manipulating credit ratings, cheating partnerships, using plugins or other cheating software, exploiting bugs (also known as “loopholes” or “defects”) to gain improper and illegal benefits, or making plugins, cheating software, bugs public via the Internet or other means;

(8) Engaging in acts prohibited by other laws and regulations, policies, public order, good customs, and social morality, as well as acts that violate the legitimate rights and interests of other individuals, companies, social groups, and organizations.

If the Platform discovers that you have engaged in the aforementioned acts or if the Platform receives a notification from the public security organ, telecommunications authority, or network information authority regarding you, the Platform has the right to verify your account, request you to re-conduct real-name authentication, and require you to submit materials proving that you have not engaged in the aforementioned acts or the acts notified by the competent authority.  Before the Platform makes a decision in accordance with the law, based on the relevant regulations of the State and the risk situation, the Platform may take measures such as requiring corrections within a specified period, restricting functions, suspending usage, freezing funds, closing accounts, and prohibiting re-registration.

If you have any objections to the Platform’s decision, you may legally appeal to the Platform.  If the Platform verifies the matter and finds in your favor, the Platform will lift the relevant measures.  If the Platform’s verification does not find in your favor and you still have objections, you have the right to seek redress through legal channels.

5.3 Information Content Specifications: In order to create a sound network ecology, protect the legitimate rights and interests of citizens, legal persons and other organizations, and safeguard national security and public interests, we will, in accordance with the National Security Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Anti-Telecom Network Fraud Law of the People's Republic of China, the Measures for the Administration of Internet Information Services and other laws and administrative regulations, Consciously practicing socialist core values, creating a clean cyberspace, and carrying out related activities such as promoting positive energy and dealing with illegal and bad information. Users also promise to abide by the "seven bottom lines" of laws and regulations, the socialist system, national interests, citizens' legitimate rights and interests, public order, social morality and information authenticity.

5.3.1 We encourage you to create, copy and publish information that contains:

(2) propagating the Party's theories, lines, principles, policies and major decisions and arrangements of the Central Committee;

(3) showing the highlights of economic and social development, reflecting the great struggle and fiery life of the people;

(4) Promoting socialist core values, propagating excellent moral culture and the spirit of The Times, and fully demonstrating the high-spirited spirit of the Chinese nation;

(5) Effectively respond to social concerns, dispel doubts, analyze matters, and help guide the masses to form a consensus;

(6) help to enhance the international influence of Chinese culture, to show the world a real three-dimensional and comprehensive China;

(7) Other content that speaks of taste, style and responsibility, eulogizes truth, goodness and beauty, and promotes unity and stability.

5.3.2 You shall not make, copy or publish any illegal information that contains:

(1) opposed to the fundamental principles set forth in the Constitution;

(2) endangering national security, disclosing state secrets, subverting state power, or undermining national unity;

(3) harming national honor and interests;

(4) distorting, vilifying, desecrating or denying the deeds and spirit of heroes and martyrs, insulting, defaming or otherwise infringing upon the names, images, reputations and honors of heroes and martyrs;

(5) Advocating terrorism or extremism or inciting the implementation of terrorist or extremist activities;

(6) inciting ethnic hatred, ethnic discrimination and undermining national unity;

(7) sabotages state religious policies and promotes cults and feudal superstitions;

(8) spreading rumors to disrupt economic and social order;

(9) spreading obscenity, pornography, gambling, violence, murder, terror or inciting crimes;

(10) Insulting or defaming others, infringing upon the reputation, privacy and other legitimate rights and interests of others;

(11) Other contents prohibited by laws and administrative regulations.

5.3.3 We will also take measures in accordance with the law to prevent and resist the production, reproduction and release of undesirable information containing the following content:

(1) The use of exaggerated titles, the content is seriously inconsistent with the title;

(2) hyping gossip, scandal, misdeeds, etc.;

(3) improperly commenting on natural disasters, major accidents and other disasters;

(4) with sexual innuendo, sexual tease and other easy to make people have sexual association;

(5) showing blood, horror, cruelty and other physical and mental discomfort;

(6) inciting crowd discrimination, regional discrimination, etc.;

(7) disseminating vulgar, vulgar or kitsch content;

(8) may cause minors to imitate unsafe behaviors and behaviors against social morality, induce minors' bad habits, etc.;

(9) Other content that has a negative impact on the network ecology.

5.4 Specifications for the use of information content

5.4.1 Without our written permission, you shall not, by yourself, authorize, allow or assist any third party to carry out the following acts on the information content in the Platform:

(1) Copy, read and use the information content of the Platform for any form of commercial use;

(2) edit, sort out and arrange the information content of the platform and related services without authorization and display it in channels other than the source page of the platform and related services;

(3) Using improper means, or assisting third parties to generate traffic, reading volume or transaction guidance, transfer, hijacking and other adverse effects on the information content of the platform and related services.

5.5 Service Specifications

5.5.1 You promise and warrant that you are a legal person, unincorporated organization or natural person (a natural person who is at least 18 years old and has full capacity for civil conduct and civil rights in accordance with relevant laws and regulations) that has the right to exercise this Agreement.

5.5.2 You promise and warrant that you have all the legal rights (such as the qualification certificate to undertake the order business) and the ability to enter into and perform this Agreement, and the obligations set forth in this Agreement shall be legal, effective and binding obligations to you, which can be performed against you in accordance with the provisions of this Agreement. The conclusion and performance of this Agreement shall not constitute a breach or breach of any document, contract or applicable law.

5.5.3 You promise that your funds are legal and safe own funds, and there are no illegal business activities such as dishonest operation, defrauding customers' funds, etc. Or theft, bribery, embezzlement and misappropriation of company property, drug crimes, organized crime of triad nature, terrorist activities, smuggling crimes, embezzlement and bribery crimes, sabotage of financial management order crimes, financial fraud crimes and other acts of funds, there is no money laundering to cover up its illegal sources of funds, to obtain illegal income behavior. It does not involve large cash transactions, suspicious transactions and terrorist financing transactions related to money laundering.

5.5.4 When public security organs, telecommunications authorities, network information authorities, etc., obtain evidence from the Platform for telecom network fraud cases and require the Platform to provide technical support and assistance, the Platform will submit your relevant information to the above authorities in accordance with the law. According to the Personal Information Protection Law of the People's Republic of China, the Platform does not need to notify you and obtain your consent.

5.5.5 The relationship between you and the Platform is an information intermediary relationship, and there is no other legal relationship between the two parties. The information communication or other actions of the Platform or its employees and affiliates with you do not change the information intermediary relationship between the two parties.

The legal relations and corresponding legal consequences between you and users, buyer partners, suppliers, logistics parties and warehousing parties through the Platform have nothing to do with the Platform, and you shall not file complaints or lawsuits to the Platform in any form. In your disputes with users, buyer partners, suppliers, logistics parties and warehousing parties, you shall not list the Platform and its affiliates as defendants or third parties. Otherwise, the Platform has the right to require you or the service provider to pay all expenses incurred by the Platform (including but not limited to damages, anticipated losses, loss of goodwill, attorney's fees, travel expenses, guarantee premiums, security fees, etc.).

Article 6 Personal Information Protection and Privacy Policy

6.1 It is our consistent attitude to respect user privacy and protect the security of your personal information, and the Platform will take reasonable measures to protect your personal information and privacy. We promise that unless we obtain the consent of the user, the platform will not collect, use the user's personal information other than necessary for the provision of services or use the information for purposes other than the provision of services.

6.2 Security Protection: We will use various security technologies and procedures to establish a sound management system to protect your personal information and privacy security from unauthorized access, use or disclosure.

6.3 Use and Disclosure of Information: We have the right to obtain, use, store and share your personal information in an express manner in accordance with laws and regulations. We will not disclose, edit or disclose your personal information and non-public content that you keep with us without your authorization.

6.4 You agree that we have the right to collect information about your usage behavior through cookies and other technologies, and freely use the desensitized pure business data when the data is desensitized so that it is no longer directed to and associated with your personal identity information. Of course, you can also delete cookies according to your own preferences, but if you do so, you will need to personally change the user Settings each time you visit our website. At present, the general path to delete cookies is the browser: "Settings - clear data", or restore/clear the mobile phone system.

6.5 In addition to complying with the Personal Information protection and privacy Policy specially agreed under this Agreement, we hope that you carefully and fully read the Privacy Policy specially formulated and timely released by us for the platform, which will be more conducive to protecting your personal information.

Article 7 Information or advertising push

7.1 You agree that while accepting the services provided by us, you allow us to send or display advertising, promotion or promotional information (including commercial and non-commercial information) to you on our own or by third party advertisers, subject to laws and regulations. If you are not interested in sending or recommending advertisements or information, you can control the system to show or not show/reduce the display of relevant types of advertisements or information to you based on the relevant technical options provided by us.

Article 8 Intellectual property rights and other rights

8.1 We have the corresponding rights to the information contained in the platform that is protected by intellectual property rights or other laws; Except for the content that is copyrighted by the user according to law, the intellectual property rights of the entire content of the Platform are owned by us or our affiliates.

8.2 The intellectual property rights of original information such as text, pictures, videos, software and performances posted and uploaded by you through the platform and services when you use our Services belong to you (or are otherwise agreed upon by the third party content provider and you), but based on the needs of the platform operation, You acknowledge that your publishing and uploading of such information is deemed to be the use, reproduction, dissemination and other rights of our authorized intellectual property rights.

8.3 Competitive data rights and interests based on lawful processing of data, except as otherwise provided by laws and regulations, we enjoy independent use rights and interests without obtaining your consent.

8.4 Content Rights protection authorization. Within the scope permitted by laws and regulations, you agree and authorize us to take any form of legal action against your infringement of legitimate rights and interests (including but not limited to private copying, use, editing, plagiarism, etc.), including but not limited to complaints, lawsuits and other necessary rights protection measures.

Article 9 Disclaimer

9.1 We do not guarantee the truth, accuracy or completeness of all other people's, third party's information, content or advertising (collectively "Information") that you obtain from the Platform, except as expressly provided by law. If any unit or individual conducts any behavior through the above "information", you must identify the authenticity and carefully prevent risks. You may be exposed to offensive, inappropriate or objectionable content while accessing the Platform and Services, and in no event shall we be liable for any such content. For whatever reason, we shall not be liable for any direct, indirect, incidental or derivative loss or liability for any transaction or conduct that does not occur directly with us.

9.1 Product risks and transportation risks

(1) DGOBUY will use its best efforts to make the products sold conform to the product descriptions and patterns published on the website. However, products are affected by various factors, such as lighting, color, equipment, and the color difference and resolution of each computer. We cannot guarantee that the information described in the products is exactly the same as the products. Especially the color, please refer to the actual project.

(2) DGOBUY will purchase the product through the URL provided by the user, usually the purchase service will usually be completed within 6-15 business days, but DGOBUY does not make a final commitment (this also depends on the "international mode of transportation" chosen by the user). If the product is out of stock, price changes, late delivery or abnormal goods or other irresistible factors, the purchase cannot be completed, we will promptly communicate with the user, but DGOBUY will not be responsible for the loss.

(3) If the goods you purchase involve after-sales (such as missing, damaged, defective, etc.), please refer to the "Return/exchange Principles and procedures" of the Help center, and apply for after-sales service within 72 hours after receiving the package, late will no longer be accepted.

(4) DGOBUY is not responsible for the failure of the package to arrive at the destination due to the user's reasons.

(5) DGOBUY does not accept any other conditions negotiated between the customer and the merchant. DGOBUY member customers can only enjoy the rights of "DGOBUY" promotions and promotions published on the official website, and no longer enjoy any other rights.

(6) If you use the direct shipping service (purchase the goods yourself), please ensure that your package does not contain prohibited items, if your package is seized by customs because of prohibited items, the Platform is not responsible for any legal liability.

(7) The platform is only a shopping agent and shipping agent, and does not bear the risk of damage and loss of goods.

9.2 In view of the particularity of Internet services, you understand and agree that we are not liable for any loss (including but not limited to loss of property, income, data, etc., or other intangible losses) suffered by you under the following circumstances:

(1) Due to force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, etc., the platform and services cannot operate normally;

(2) Platform and service interruption or delay due to computer viruses, Trojan horses, other malicious programs, hacker attacks, technical adjustments or failures of telecom departments and network operating companies, system maintenance, etc.;

(3) Disruption, termination or delay of the platform and services due to changes in laws and regulations, orders and rulings of judicial and administrative organs, etc.

Article 10 Liability for breach of contract

10.1 If we find or receive reports or complaints from others about your violation of this Agreement or the relevant laws and regulations and national regulations, we have the right to take measures such as warning, freezing, terminating/suspending/restricting the use of account functions, rescission or termination of this Agreement, or compensation for damages.

10.2 If your behavior causes us losses (including but not limited to direct losses, reputation losses, third party fines, claims, etc.), we have the right to recover from you in full. If you have property such as security deposit, virtual currency or virtual rights and interests such as coupons in the Platform, we have the right to freeze.

10.3 Upon termination of this Agreement, the Platform shall have no obligation to disclose any information in your account to you or any third party designated by you, except as expressly provided by law. After the termination of this Agreement, the Platform shall still have the right to: continue to save all kinds of information you keep on the Platform as required by law; For your past breach of contract, the Platform may still hold you liable for breach of contract according to this Agreement.

Article 11 Application and jurisdiction of law

11.1 The formation, execution, interpretation and dispute settlement of this Agreement shall be governed by the laws of the United Kingdom.

11.2 In case of any dispute arising from the content or performance of the Platform Service Agreement, both parties shall try their best to settle it through friendly negotiation. If no agreement can be reached through negotiation, either party may file for arbitration with the Shenzhen International Arbitration Court.

Article 12 How can I contact us

12.1 If you have any questions, complaints, comments and suggestions, you are welcome to communicate with us. Our contact information can be found below:

Customer service Email: dgobuy@outlook.com